Tracy Kerrins

BIAN Board Member

Tracy Kerrins is Head of Enterprise Generative AI and Chief Information Officer (CIO), Consumer Technology, Wells Fargo.

As Head of Enterprise Generative AI, Tracy leads the effort to deliver on the
potential of this advanced technology responsibly and for the benefit of Wells
Fargo’s customers. She is fostering a culture of continuous improvement and
innovation to bolster the company’s Generative AI capabilities at scale. As CIO,
Tracy is instrumental in modernizing the technology and reinventing the
customer experience for Wells Fargo’s Auto, Credit Card, Payments, Home
Lending, and Small Business units. She also defines the strategic roadmap for
new and emerging technology platforms that enable customers to engage with
the company and its diversified set of banking, lending, and mortgage products
and services.

Previously, Tracy held the role of Head of Technology and CIO, Enterprise
Functions Technology, where she accelerated Wells Fargo’s digital
transformation and led the delivery of services that provide customers with 24/7
banking access and employees with modern collaboration tools.

Before joining Wells Fargo in October 2019, she served as Chief Operations and
Technology Officer for Antares Capital. Prior to that, she served in several senior
leadership roles over 15 years at Bank of America, Accenture, and
PriceWaterhouseCoopers.

Tracy is a passionate advocate of diversity in the workplace and has provided
leadership to women in technology groups throughout her career. At Wells
Fargo, she launched and currently serves as executive sponsor for the Women in
Technology advocacy group and was previously the co-chair of the Wells Fargo
Technology Diversity, Equity, and Inclusion Council. To help increase diversity in
technology and computing sectors, Tracy serves on the board at The National
Center for Women & Information Technology (NCWIT).

Most recently, Tracy was recognized by American Banker for its Most Powerful
Women in Banking 2023 list. She was selected for the Charlotte Business
Journal’s 2023 “Power 100,” recognizing the region’s leaders in diversity, equity,
and inclusion and the outlet’s 2023 “Women in Business” list. Tracy also received
the 2022 Carolina CIO of the Year ORBIE award in the Super Global category.

Tracy earned a degree in Industrial and Operations Engineering from the
University of Michigan. She lives in Charlotte, N.C. with her husband and three
children.