2018 trend predictions in Retail Banker International

As Andy Williams sang, it is the most wonderful time of the year – and also the time when analysts, commentators and business leaders throw their hats into the ring with predictions for what the new year will bring, writes Hans Tesselaar, executive director at BIAN

While it is exciting to hear new buzzwords, fresh terminology and wild forecasts for unexpected partnerships and industry change, I think 2018 will bring a meaningful evolution of many of the trends that came to the fore this year.

Please see attached on page 16 –  click here