Correspondence - BIAN

API Console

Swagger | Microservice

Executive Summary

This service domain orchestrates the production of pre-formatted correspondence and batches of correspondence (e.g. mail shots).

Examples of Use

A mail shot is generated for a customer campaign with an identified list of candidate customers and using a standard sales message

Role Definition

This service domain handles the automated generation of (batches of) pre-formatted correspondence. It also handles the tracking of expected responses to sent out mail requests and handles the matching of the response and the onward routing of these and all unsolicited inbound correspondence.

Related Business Scenarios

Process Cancellation of Debit Card Service of Corporate Current Account to be Closed

Handle Bulk Request for Opening Salary Accounts

Process Invocation of Cash Management Service

Process Sales Marketing and Closing

Handle Request to Reactivate Dormant Corporate Current Account

Handle Request to Terminate Sweep Agreement

Cancel Standing Orders of Corporate Current Account to Be Closed

Set Up New Card for Card Application

EXT Handle Request to Detach Account from Corporate Payroll Service Agreement

EXT Handle Request for Early Renewal of Term Deposit

EXT Handle Request for High Volume Virtual Account Opening

Handle Incoming Request for Payment at Debtor Bank

Handle Request for Notional Pooling Agreement

Handle Request to Open Term Deposit Agreement

Disburse Uncollateralised Consumer Loan

Handle Request for Consumer Loan Verify Documentation and Offer Process

EXT Handle Request to Add Signatory to Corporate Current Account

Process End of Period Reporting to Investor

EXT Handle Request to Open Virtual Account

Handle Request for Early Payback of Consumer Mortgage Loan Due to Sale of Property

Process Salary Payments for Internal Accounts

Handle Mortgage Loan Application

EXT Disburse Merchandising Loan

Handle Request for Power of Attorney

EXT Process B2B Direct Debit Mandate Notice from Creditor Bank at Debtor Bank

Handle Request to Use Direct Debits as Payment Instrument

Create Customer Reports

EXT Handle Request to Change Corporate Current Account Ownership

Process Outgoing Direct Debit Instruction at Creditor Bank

Handle Request to Change Sweep Sequence

Verify Payment of Taxes on Property

Process Card Account Delinquency Review

Disburse Mortgage Loan

Handle Request to Open Savings Account

EXT Handle Request to Close Virtual Account

EXT Handle Request for High Volume Account Opening

EXT Handle Request for Combined Account Statement

Perform other Regulatory Assessments

Handle Request to Replace Card

Handle Request to Close Corporate Current Account

EXT Handle Request to Open Corporate Current Account

Handle Request for Combined Account Statement

Select Buyers for Securitize Assets

Handle Request for Corporate Loan

Handle Periodical Reporting by Borrower

Process Closing of Mortgage Loan

EXT Handle Bulk Request for Opening Salary Accounts

Handle Request to Open Term Deposit under Term Deposit Agreement for Corporate Customer

Process Maturity of Term Deposit

Handle Request to Add Account to Sweep Agreement

Process B2B Direct Debit Mandate Notice from Creditor bank at Debtor Bank

Handle Request to Change Term Deposit Agreement Conditions

Handle Request to Detach Account from Corporate Payroll Service Agreement

Execute External Campaign

Handle Request for Chargeback at Acquirer

Perform Closing of Uncollateralised Consumer Loan

Handle Request to Establish Corporate Payroll Service Agreement

Record Collateral Insurance Details

Process Loans Instalment

Create and Send Loan Installment Invoice

Process Bank Internal Instruction to Block Corporate Current Account

Change Operational Current Account Product

EXT Handle Instruction to Terminate B2B Direct Debits Service at Creditor Bank

Handle Request to Add Related Party to Corporate Current Account

Handle Request for Early Payback of Consumer Mortgage Loan Due to Sale of Property for Bank as Servicer

Process Card Collection

Perform Regulatory KYC Analysis

Conduct Mortgage Loan Processing

Process Internal Direct Debit Instruction

Handle Request for Early Closing of Term Deposit

Handle Request to Close Retail Current Account

Execute Customer Onboarding API version

Handle Request to Establish Term Deposit Agreement

Handle Request to Close Savings Account

Disburse Corporate Loan

Conduct Corporate Loan Collateral Due Diligence

Handle Request to Change Term Deposit Attached Corporate Current Account

Process Consumer Loan Delinquency First Stage

Verify Claims on Collateral

Handle Card Chargeback at Issuer

Handle Request for Consumer Loan Financial Analysis Reports

Handle Request for Early Renewal of Term Deposit

Process Automatic Card Renewal

Process Closing of Corporate Loan

Handle Request to Establish Credit Transfer Standing Order on Corporate Current Account

Handle Request for Credit Facility

Handle Request to Establish Credit Transfer Standing Order on Retail Current Account

Process Salary Payments for External Accounts

Handle Request to Cancel Credit Transfer Standing Order on Corporate Current Account

Process Modification of Merchandising Loan

Handle Request for Information for Chargeback at Acquirer

Process Periodic Review of Collection Actions

Handle Request to Open Retail Current Account

Handle Request to Open Corporate Current Account

EXT Handle Request for Early Closing of Term Deposit

Handle Instruction to Terminate B2B Direct Debits Service at Creditor Bank

Handle Request for Account Statement and Balances

EXT Handle Request to Close Corporate Current Account

Handle Request for Investment Plan

Handle Request for Corporate Sweep Agreement

Handle Request for Preferential Rates for Corporate Current Account

Handle Request for Corporate Sweep Agreement Considering Inter-Company Loan Agreements

Process Card Billing

EXT Process Closing of Merchandising Loan

Handle Request to Change Term Deposit Attached Current Account

Review Borrower Financial Statements

Handle Request for Withdrawal from Consumer Loan

Process Opening of Loan Servicing Account

Core Business Object

Key Features

Support access to different message delivery channels (snail mail, email, etc)
Handle the creation and distribution of outbound correspondence (all media)
Optimize correspondence services (batching/stuffing mail)
Handle tracking of expected responses to outbound mail
Handle onward distribution of incoming mail.