API Console
Executive Summary
This service domain maintains the master customer agreement/legal contract. Note that a customer can be a complex corporate entity with many subsidiaries operating in different geopolitical areas. The customer agreement is linked to as many Sales Product Agreements as needed for all in-force products
Examples of Use
An new customer’s master agreement is established prior to negotiating and setting up the underlying product specific agreements
Role Definition
The Customer Agreement service domain captures and maintains the master legal terms of conditions in force for a customer (which as noted can be a complex multinational with many underlying product and service specific agreements).
Related Business Scenarios
Core Business Object
Key Features
- Set-up and maintain the customer master agreement
- Ensure legal, regulatory and corporate considerations are covered in agreement
- Determine if proposed actions are covered by the agreement