API Console

Swagger | Microservice

Executive Summary

This service domain maintains the master customer agreement/legal contract. Note that a customer can be a complex corporate entity with many subsidiaries operating in different geopolitical areas. The customer agreement is linked to as many Sales Product Agreements as needed for all in-force products

Examples of Use

An new customer’s master agreement is established prior to negotiating and setting up the underlying product specific agreements

Role Definition

The Customer Agreement service domain captures and maintains the master legal terms of conditions in force for a customer (which as noted can be a complex multinational with many underlying product and service specific agreements). 

Related Business Scenarios

Core Business Object

Customer Agreement

Key Features

  • Set-up and maintain the customer master agreement
  • Ensure legal, regulatory and corporate considerations are covered in agreement
  • Determine if proposed actions are covered by the agreement