API Console

Swagger | Microservice

Executive Summary

This service domain represents customer side devices. Most commonly providing a customer access portal to the banks products and services through any suitable channel and device

Examples of Use

A customer downloads an end-user financial management application offered by the bank

Role Definition

This service domain handles the distribution and operation of a client device based/resident facility to support local working and access to the banks different products and services. It allows for the customer to maintain information and configuration settings remotely to govern their own access environment as necessary. The service domain operates outside the bank but is included in the landscape as it may run application capabilities that are either provided by or certified for use by the bank. 

Related Business Scenarios

EXT Handle Request to Establish Credit Transfer Standing Order on Corporate Current Account
EXT Handle Request for Preferential Rates for Corporate Current Account
EXT Handle Request to Detach Account from Corporate Payroll Service Agreement
EXT Handle Request for Early Renewal of Term Deposit
EXT Handle Request for High Volume Virtual Account Opening
EXT Handle Request to Open Term Deposit under Term Deposit Agreement for Retail Customer
Handle Customer Request for User Access Token Using Bank Authorization Grant and its Client Secret within Active Contact
EXT Record Core SEPA Direct Debit Mandate at Creditor Bank
Handle Servicing Request for Access Attempt with out of Pattern Customer or TPP Behaviour
EXT Handle Request to Add Signatory to Corporate Current Account
EXT Handle Request for Renewal of Uncollateralised Consumer Loan
EXT Handle Request to Open Virtual Account
EXT Disburse Merchandising Loan
EXT Process B2B Direct Debit Mandate Notice from Creditor Bank at Debtor Bank
Create Customer Reports
EXT Handle Request to Change Corporate Current Account Ownership
EXT Handle Request to Change Term Deposit Attached Corporate Current Account
EXT Handle Request to Close Virtual Account
EXT Handle Request for High Volume Account Opening
EXT Handle Customer Relationships Case
Handle Customer Request for Payment Order during Active Mobile Access Session
EXT Handle Request for Combined Account Statement
EXT Handle Merchandising Loan Application
EXT Handle Request to Open Corporate Current Account
EXT Disburse Renewed Uncollateralised Consumer Loan
EXT Handle Request to Reactivate Dormant Corporate Current Account
EXT Handle Bulk Request for Opening Salary Accounts
EXT Handle Request to Change Term Deposit Agreement Conditions
EXT Handle Request to Change Virtual Account Ownership
EXT Handle Request to Move Overdraft Limit between Virtual Accounts
EXT Handle Request to Use Direct Debits as Payment Instrument
EXT Handle Request to Add Account to Sweep Agreement
EXT Handle Instruction to Terminate B2B Direct Debits Service at Creditor Bank
EXT Process Closing of Uncollateralised Consumer Loan
EXT Handle Request for Overdraft Limit on Virtual Account
EXT Handle Request to Pre-Open Corporate Current Account
EXT Handle Request for Modification of Merchandising Loan
Initiate Payment Order
Handle Customer Request to Log On to Bank to Authenticate and to Authorise Client Access to Their Account
EXT Prepare Transfer of Ownership and Title
EXT Handle Request to Open Term Deposit Agreement for Retail Customer
EXT Handle Request for Account Statement and Balances
EXT Handle Request to Open Term Deposit under Term Deposit Agreement for Corporate Customer
EXT Handle Request to Open Retail Current Account
Handle Request for Consumer Loan Financial Analysis Reports
Handle TPP Request for Registration with Bank and Exchange of ‘Client Identifier’ and ‘Client Secret’ for Later Reference
Handle Request to Get Customer Account Balance
Get Customer Request and Show Account Balance
EXT Handle request for Corporate Debit Cards Service
EXT Handle Request for Early Closing of Term Deposit
Process Access Request by TPP on Behalf of Customer
EXT Handle Request to Close Corporate Current Account
EXT Process Closing of Merchandising Loan
EXT Handle Request to Terminate Sweep Agreement
EXT Handle Request for Account Statement and Outgoing Credit Transfer
Handle Request for Withdrawal from Consumer Loan
EXT Handle Request to Establish Term Deposit Agreement
Process Customer Access Request and Authentication
EXT Handle Request to Change Sweep Sequence

Core Business Object

Customer Workbench

Key Features

  • Provide customer access to the bank’s network
  • Maintain local bank applications and access capabilities
  • Support local financial data analysis and bank service matching