API Console

Swagger | Microservice

Executive Summary

Oversee the configuration and operation of the e-branch channel facilities.

Examples Of Use

Management review and define the reconfiguration requirements for the e-branch channel based on capacity/volume projections.

Role Definition

Handles the oversight and configuration of the e-branch (web/data) access channel. This includes assessing capacity, performance, scheduling maintenance and updates to the channel configuration. Also determining allowed access and usage and troubleshooting major production problems.

Related Business Scenarios

 Review Use of Products and Services Via eBranch

Core Business Object

 EBranch Channel Management Plan

Key Features

  • Determine the required e-branch channel platform configuration
  • Oversee platform upgrades and maintenance
  • Track service availability and troubleshoot major production issues