API Console

Swagger | Microservice

Executive Summary

This service domain provides a customer identify authentication service covering all channels and devices to support access to the banks products and services

Examples of Use

A customer is authenticated when making phone contact with the bank’s service center

Role Definition

Customer/party authentication is a cross-channel/device capability that provides identity confirmation for customers accessing the bank through any interactive channel. The service may use a combination of one or more mechanisms to authenticate including issued tokens/devices, virtual mechanisms such as passwords and biometrics such as voice/face recognition. Different levels of authentication may be determined to support different types of access and there may be access permissions associated with the authentication mechanism used

Related Business Scenarios

Execute Interactive Retention Campaign
Handle Servicing Request for Access Attempt with out of Pattern Customer or TPP Behaviour
Handle Customer Request for Payment Order during Active Mobile Access Session
Handle Customer Request to Log On to Bank to Authenticate and to Authorise Client Access to Their Account
Process Access Request by TPP on Behalf of Customer
Authorise Card Use by Issuer
Handle Request for Token Assurance
Process Customer Access Request and Authentication

Core Business Object

Authentication

Key Features

  • Capture and process authentication requests
  • Access issued device details to perform authentication
  • Support multiple device/additional tasks to raise authentication
  • Return access permissions associated with issued authentication devices