API Console
Executive Summary
Maintain and execute a portfolio of product quality assurance tests and certifications that can be applied to evaluate any aspect of production activity for quality assurance
Examples of Use
Example of use:Quality assurance tests are applied to evaluate a newly released product processing to determine whether error and issue rates are acceptable and support root cause analysis
Role Definition
The service domain maintain and execute a portfolio of product quality assurance tests and if appropriate certifications to apply to new and updated production applications. These tests can be applied to any specific aspects of product sales, servicing and fulfillment as might be appropriate
Related Business Scenarios
Review Call Centre Activity for New ProductCore Business Object
Key Features
- Select assurance target area
- Apply assurance tests
- Analyze testing results to determine root cause for error rates/issues