EXT Handle Request for Early Renewal of Term Deposit
sd EXT Handle Request for Early Renewal of Term Deposit
:Customer
Workbench
:eBranch Operations
Handle Service Request from Customer
:Contact Handler
Start Contact Session
:Point of Service
Initiate Servicing Dialogue
:Session Dialogue
Handle Customer Contact
Get Requested Service from Customer
:Servicing Order
Record Request for Early Renewal of Term Deposit
:Transaction
Authorization
Get Transaction Authorisation
:Party Lifecycle
Management
Verify Corporate Customer
Delink Accounts and Credit Facilities
Create New Deposit Account
Link Corporate Current Account as Settlement Account
Authorise Renewal of Term Deposit
Close Deposit Account
Calculate Interest
Remove Amount Blocks
:Term Deposit
Get details of Term Deposit
:Corporate Treasury
Get Interest Rates and Charges for Early Renewal of Term Deposit
Get Customer Approval
Renew Term Deposit Early
:Corporate Current
Account
:Product Directory
Get Operational Details for New Deposit
Link New Term Deposit to Corporate Current Account
:Payment Order
:Position Keeping
Confirm Early Renewal of Term Deposit to Customer
:Customer Products and
Services
Select Term Deposit to be Renewed
Delink Term Deposit from Settlement Account
Set Up Account for New Deposit
Create Payment Order for Pricipal Amount
Deactivate Old Account
:Credit Facility
Delink Term Deposit
Link New Deposit Account
Create Payment Order for Fees and Interest
:Correspondence
Inform Customer
:Traded Position
Management
Cancel Placed Deposit
Place New Deposit in Market
If Required
Retrieve Term Deposit of This Customer
:Financial Accounting
Set Old Account Status to Closed
Set Up Account for New Deposit