EXT Handle Request for Modification of Merchandising Loan
sd EXT Handle Request for Modification of Merchandising Loan
:Customer Workbench
:eBranch Operations
:Contact Handler
:Point of Service
:Session Dialogue
:Servicing Order
Verify Completeness of Request
:Transaction
Authorization
:Party Lifecycle
Management
:Customer Products and
Services
:Merchandising Loan
:Position Keeping
:Product Directory
:Underwriting
Handle Service Request from Customer
Start Contact Session
Initiate Servicing Dialogue
Handle Customer Contact
Get Requested Service from Customer
Handle Request for Modification of Merchandising Loan
Get Transaction Authorisation
Verify Retail Customer
Show Loans and Record Customer Selection
Retrieve Loan Details
Retrieve Repayment Details of Loan to Be Modified
Determine Outstanding Balance
Retrieve Bookings for This Account
Retrieve Template for Request for Loan Modification
Show Loan Detaiuls and Record Modification Request
Get Required Documents
:Document Services
Perform Underwriting for Merchandising Loan
Inform Customer on Conditions and Get Approval
Process Modification of Merchandising Loan
Retrieve Loans of This Customer
Check Validity of Documents