EXT Handle Request to Change Term Deposit Agreement Conditions
sd EXT Handle Request to Change Term Deposit Agreement Conditions
:Customer
Workbench
:eBranch Operations
Handle Service Request from Customer
:Contact Handler
Start Contact Session
:Point of Service
Initiate Servicing Dialogue
:Session Dialogue
Handle Customer Contact
Get Requested Service from Customer
:Servicing Order
Record Request to Change Term Deposit Agreement Conditions
:Transaction
Authorization
Get Transaction Authorisation
:Party Lifecycle
Management
Verify Corporate Customer
:Customer Products
and Services
Get Details of Customer Request
Authorise Change of Term Deposit Agreement Conditions
:Term Deposit
Retrieve Term Deposit Agreement Conditions
Get Requested Updates
Update Term Deposit Agreement Conditions
:Sales Product
Agreement
Update Sales Product Agreement
Confirm Change of Term Deposit Agreement Conditions
Retrieve Term Deposit of This Customer