EXT Handle Request to Change Term Deposit Attached Corporate Current Account
sd EXT Handle Request to Change Term Deposit Attached Corporate Current Account
:Customer
Workbench
:eBranch Operations
Handle Service Request from Customer
:Contact Handler
Start Contact Session
:Point of Service
Initiate Servicing Dialogue
:Session Dialogue
Handle Customer Contact
Get Requested Service from Customer
:Servicing Order
Record Request to Change Term Deposit Attached Current Account
:Transaction
Authorization
Get Transaction Authorisation
:Party Lifecycle
Management
Verify Corporate Customer
Delink Corporate Current Account from Term Deposit
Link Corporate Current Account to Term Deposit
:Term Deposit
Show Term Deposit and Have Customer Select
Get details of Term Deposit
:Corporate Current
Account
Get Details of Settlement Accounts
Select Settlement Account
Change Term Deposit Attached Current Account
Link Term Deposit to Corporate Current Account
Confirm Change of Attached Corporate Current Account
:Customer Products and
Services
For New Settlement Accoiunt
Delink Term Deposit from Corporate Current Account
For New Settlement Account
Get Term Deposit of This Customer