EXT Handle Request to Close Virtual Account
sd EXT Handle Request to Close Virtual Account
:Customer
Workbench
:eBranch Operations
Handle Service Request from Customer
:Contact Handler
Start Contact Session
:Point of Service
Initiate Servicing Dialogue
:Session Dialogue
Handle Customer Contact
Get Requested Service from Customer
:Servicing Order
Record Request to Close Virtual Account
:Transaction
Authorization
Get Transaction Authorisation
:Party Lifecycle
Management
Verify Corporate Customer
Cancel Direct Debits Instructions of Account to be Closed
Preclose Virtual Account
Calculate Interest
Close Virtual Account
:Virtual Account
Show List of Virtual Account and Select Account to Be Closed
Verify Corporate Customer
Conduct Virtual Account Closing Process
Confirm Registration of Request to Close Virtual Account
:Correspondence
Inform Corporate Debit Card Holders on Cancellation
:Issued Device
Administration
Cancel Debit Cards of Virtual Account to be Closed
:Standing Order
:Direct Debit
Mandate
Cancel Direct Debit Mandates of Account to Be Closed
:Payment Order
Create Payment Order for Fees and Charges
Create Payment Order for Remaining Balance
:Position Keeping
Deactivate Account
:Sales Product
Agreement
Update Sales Product Agreement
Inform Customer
:Customer Products and
Services
For Subsidiary
If Bank Is Debtor Bank
If Bank Is Creditor Bank
At End of Preclosed Period
If Full Virtual Account
If Full Virtual Account
Create Payment Order for Interest
Get Corporate Current Accounts of This Customer
Cancel Standijg Orders of Virtual Account to Be Closed
:Corporate Current
Account
Get Virtual Accounts of These Corporate Current Accounts