The Texas Dow Employee Credit Union (TDECU) recently embarked on an ambitious digital transformation journey encompassing its technology capabilities, organizational structure, and operating model, with a business goal of being ranked among the top 20 credit unions in the US.
Through an engagement with CC&C Solutions, the business has embraced the BIAN framework as a critical enabler of establishing a common business and IT taxonomy and orienting the organization towards a product-centric mindset.
While digital transformation initiatives are not unusual in this market, and BIAN is frequently leveraged in that work, TDECU’s program stands out as a rare example of a “whole of bank” adoption of BIAN. The change involves not only a new Digital Bank, Core Banking Platform, Payments Hub, Credit Card, Processor, CRM, and Integration and Orchestration platform, but also draws on the BIAN framework as inspiration for a bank-wide agile organizational operating model to improve quality and speed-to-market.
Through the implementation, TDECU has identified a path to eliminating over sixty duplicate applications, delivered highly composable, personalized user journeys, and expects a 3x improvement in time-to-market of new applications and capabilities.
“Even though this is a very ambitious project, BIAN has provided a very solid foundation for reimagining our financial products, identifying duplicative capabilities and informing our product-oriented organizational model” – Debbrata Das, SVP, Enterprise Platforms and Architecture
