Can you give us an overview of your role?
As Head of Business Architecture, I’m responsible for a team of Business Architects. Together we enable the organisations to make informed strategic decisions. We do this with several artefacts, like a Business Capability Model, Strategic Roadmapping and Business Design.

What prompted you to participate in BIAN?
As one of the founders of BIAN, ABN AMRO has always been an active member within the Working Groups. We also embrace the direction BIAN has taken to include a more Business Architecture focus within the BIAN Framework. That’s why we enthusiastically set out to create a BIAN Banking Business Capability Model that can be used by members as a reference model to create their own Business Capability model.

What do you see as the biggest challenge facing the banking industry in the next 5 years?
The requirement to keep being relevant to customers via innovative products and services, while also complying to the increasing amount of regulatory requirements.

How would you sum up the future of banking in one word?