API Console

Swagger | Microservice

Executive Summary

This Service Domain oversees all activities associated with the coordinated delivery of 3rd party products and services

Examples of Use

Access to a bank approved insurance broker is facilitated by a customer’s relationship manager

Role Definition

Administer 3rd party coordination for the production delivery of ‘brokered’ products and services that are offered through the bank, possibly in combination with the bank’s own product and service offerings

Related Business Scenarios

Core Business Object

Key Features

  • Monitor and assess production and service delivery quality
  • Oversee and assure 3rd party conformance with agreed service levels
  • Oversee the troubleshooting or production issues